Consent Form

During your psychology sessions we will need to collect personal and sensitive information that is relevant to your current presentation in order to provide the best possible treatment and interventions.

Confidentiality

All information collected throughout your sessions by the Psychologist will remain confidential and secure, except in the following circumstances:

1) If the Psychologist feels that by failing to disclose the provided information might put you,

the client, or another person at risk

2) If the information is subpoenaed by court, or

3) You as the client have provided written consent for us to discuss your information and progress with a third party (eg. parent, employer, lawyer etc.)

For clients accessing sessions as part of the Better Access Program and claiming a Medicare rebate, as per Medicare requirements, it is expected that your Psychologist writes progress reports to your referring GP in order to continue to claim rebates and your medical practitioner remains involved in your care throughout your therapy process.

Cancellation and Fee Policy

In the event of needing to cancel or reschedule your appointment, please let us know at a minimum of 24 hours notice, otherwise a no-show fee at the cost of the full session will apply.

Service limitations

Please note that we do not provide an emergency service, meaning, we are not available outside of regular practice hours and therefore will not be able to respond to your calls and/or emails. We are not a crisis service provider and recommend accessing one of the available crisis services (eg. Lifeline) when requiring urgent help.

Acknowledgment of Consent and Limitations of Service

New Clients